If you cant find your question here, feel free to message us!
Frequently Asked Questions
How are my items packed?
All items purchased , from Books to Firearms , will be wrapped (if needed for stability) and packed with packing peanuts, handled with utmost care!
Returns?
All our items are FINALE SALE , NO RETURNS. However, we are reasonable people and depending on circumstances may issue a return. Depending on the item there might be an 8% restocking fee (of price of item listed on website excluding tax).
Some examples of what we might return are…
Clothing that are wrong size
Other issues…
For all 18+ ONLY Purchases , please email ID to service@maiellotradehouse.com and we will send back an email confirmation. You can do this when you create an account with us as well and we will mark your account as approved.
need to add an item on to your order?
Contact us and we’ll make every effort to accommodate your request!
how authentic are your antiques
All our items are researched, vetted , and guaranteed as authentic. Any items that are “replica’ or reproduction are listed as such and would include in name and description.
What is the maiello tradehouse
We are based out of San Diego, California. Maiello Tradehouse at its core has two overarching values . Acquiring fantastic human history that can be preserved in others collections/museums , and having such at a reasonable price that benefits all, with superb customer service for them.